Concept study — not a client engagementIntelligent business automation
FlowForge
A visual workflow builder where AI agents read incoming requests, route them and complete routine back-office steps with human review.
Email received
Form submitted
AI stepClassify & extract
Auto-resolve
Human review
Workflow · audit trail on
- Platforms
- WebDesktop
- Technologies
- Next.jsTypeScriptAgent frameworkPostgresQueues
The challenge
Operations teams spend hours triaging emails, forms and tickets. This concept explores letting agents handle the repetitive steps while people keep control over decisions that matter.
Our approach
- 01A node-based canvas where each step is either deterministic logic or an AI step with a defined input and output schema.
- 02Human-in-the-loop checkpoints configurable per workflow, with a full audit trail.
- 03Retries, timeouts and dead-letter queues so automation fails visibly, never silently.
Architecture
- Triggers
- Workflow engine
- Agent steps
- Review queue
- Integrations
Have something similar in mind?
Let's scope the real version together.